Navigating the Property Appraisal Process May 9, 2012 By Denise Johnson Determining if an appraisal is the right route for a claim is important because once an appraisal is set, it...
Resolving Disputes with Restoration Companies April 24, 2012 By Denise Johnson Billing disputes with restoration vendors often involve a common scenario – a water loss prompts an insured’s frantic call to...
Tips on Defending Catastrophic Injury Claims April 19, 2012 By Denise Johnson “Subpoena everything” when investigating and defending catastrophic injury claims, Calif.-based attorney James Kaminski said while speaking to adjusters at the...
Do Claims Departments Rely Too Much on Metrics April 12, 2012 By Denise Johnson “Are you being numbered to death?” That’s the question raised by Ed Kent, a Calif.-based insurance defense and claims practices...