Articles by Denise Johnson

After Hurricanes, Focus Turns to Assessing the Effectiveness of Building Code Adoption

As residents and businesses continue to recover after Hurricanes Harvey and Irma, focus is beginning to turn to mitigation. In Florida, where experts say better buildings codes resulted from Hurricane Andrew 25 years ago, analysis will include how improved codes …

Aerial Imaging, Machine Learning Speed Hurricane-Related Damage Assessments

In the wake of three devastating hurricanes this season, many carriers and vendors used drones and airplanes to assess structural storm damage in several states. The use of aerial imaging combined with machine learning has led to speedier claims resolution, …

Hurricanes Reveal Need for More Catastrophe Adjusters

Back to back hurricanes coupled with retiring, experienced personnel has created a tight adjuster job market. From emails to online jobsites, there’s no shortage of firms advertising jobs for cat adjusters in the aftermath of Harvey and Irma. A recent …

Texas Roofer Appeals Class Certification in Case Alleging Hail Damage Solicitation

A Texas roofer has filed an appeal disputing a class action finding in a case involving allegations of hail solicitation that could impact 3000 of its customers. The appeals case could have implications for contractors who act as public adjusters …

Technology Gains Over the Years Improved Catastrophe Claims Response

Claims handling has come a long way in 30 years. Just ask Randall Beal, manager of the field technical unit for American Modern Insurance Group. He began working in claims in the early 1980s, when his toolkit consisted of a …

Industry Offers Donations, Free Tools to Victims of Hurricane Harvey and Irma

Nearly three weeks after Hurricane Harvey caused massive flooding in Texas and a week after Irma began taking aim at Florida, insurers and vendors are offering aid to hurricane victims in various ways. Recent reports estimate flood damage resulting from …

Employers Navigate Various State, Local Laws to Stay Compliant

Businesses risk employment practices claims if they don’t stay on top of changing state and municipal employment laws, according to Chris Williams, Employment Practices product manager for Travelers. In an interview with Claims Journal, Williams says firms with multiple locations …

Harvey Coverage Questions Loom for Businesses

Harvey’s lengthy stay over Texas and Louisiana, first as a hurricane and then as a tropical storm, will result in considerable losses for businesses located in both states. According to Finley Harckham, a shareholder in the Insurance Recovery Group at …

Federal Judge Rejects $1M Lawyer Fees in $125K Bad Faith Case

A lawyer’s request for more than $1 million in attorneys’ fees was rejected by a federal judge in Pennsylvania. Bernie Clemens sued New York Central Mutual Fire Insurance Company for bad faith in federal court. The case went to trial …

Cause of Fire That Destroyed 150 Collector Cars in Illinois Remains Undetermined

A large fire last month destroyed at least 150 cars and damaged several more, according to multiple news outlets. The fire occurred at Country Classic Cars in rural Staunton, Ill., located on historic Route 66. According to its website, the …