Articles by Denise Johnson

Industry Expected to Withstand Insured Losses From Florence

Changes in the path and intensity of Hurricane Florence are keeping forecasters, government officials and insurers on their toes. An update by AIR Worldwide yesterday indicated that storm surge heights of 9-13 feet could be expected. “Florence’s slow motion just …

Adjusters Must Avoid Becoming Part of Catastrophe They Investigate

Editor’s Note: This article, previously published in 2012, offers evergreen tips on staying safe while adjusting catastrophe losses. Displaced rats, contaminated flood waters, downed electrical wires and unstable flooring are just some of the dangers encountered by workers assessing Sandy …

Insurers Dive into Private Flood Coverage

Recent hurricanes have highlighted the flood insurance gap. Hurricanes Harvey, Irma and Maria caused a record $135 billion in damages, according to Munich Re estimates. Remarkably, less than half were insured losses. “There were a lot of losses that occurred …

Bolstering the Claims Process With Touchless Claim Technology

A March 2017 LexisNexis whitepaper on the future of claims technology defined touchless claims as “a process or workflow that is similar to Virtual Handling except no claims adjuster or insurance carrier employee is involved in the claims process at …

Insurers Could Face More Bad Faith Suits if N.J. Legislation Passes

Legislation pending in New Jersey could make it easier to file bad faith lawsuits against insurers. The New Jersey Insurance Fair Conduct Act is currently under consideration by the Assembly Financial Institutions and Insurance Committee after having been passed by …

NICB Offers Inside Look at Geospatial Intelligence Center

Last year’s late season three hurricane wallop emphasized the growing use of aerial imagery to assist in assessing hard hit areas. Jim Schweitzer, senior vice president and chief operating officer for the National Insurance Crime Bureau, spoke with Claims Journal …

Federal Court Ruling Vacates Hail Claim Appraisal Award, Highlights Appraiser Abuses

A recent decision by a Colorado federal appeals court could have significant impact on hail claims and appraisals across the country. Copper Oaks Master Home Owners Association v. American Family Mutual Insurance Co. involves a claim of hail damage that …

White Paper Offers Alternative Approach to Handling Workers’ Comp MSAs

A newly released white paper suggests workers’ compensation payers forgo Medicare Set Aside (MSA) voluntary reporting. Conventional Set Aside practices, according to Care Bridge International, can greatly inflate costs to claims payers to the tune of almost double the cost …

Insurers’ Drone Use Picks up After 2017 Hurricane Season

Insurers’ use of drones to inspect property claims came into full swing in 2017, after the FAA began issuing permission allowing commercial firms to operate unmanned aerial vehicles in designated U.S. airspace. Nearly a year later, while some insurers remain …

Startup Plans to Analyze Rising Sea Levels to Aid Florida Homeowners

From the frothy assault of the Atlantic Ocean to the placid trespass of the Lake Worth Lagoon, sea level rise is a mounting concern for South Florida property buyers who are turning to science, and private companies, for guidance. The …