The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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How to Win More Business in a Competitive Property Market

With abundant capacity, new carrier entrants and softening rates, it’s easy to let the property conversation come down to premium.…

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Building Insurance Applications Faster (Without Creating a Compliance Black Box)

AI accelerates insurance software development, but generic code tools create code that is difficult to trace, test, explain, and govern.…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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2026 Broker Services Survey Results

This survey of 1,400 employers reveals why clients leave, the service gaps costing brokers business, and five long-term trends reshaping…

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Special Report: Navigating the Escalating Risk Trajectory

Grounded in a proprietary dataset of 1M+ verified loss events, this report ...

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Increasing Wildfire Losses: Threat or Opportunity?

There’s no question that wildfire losses are increasing—the question is whether this is a threat or an opportunity for (re)insurers.…

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AI Claims Agents for Carriers: What They Are and How They Work

Early adopters are posting measurable results across cost, speed, and customer experience ...

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Self-Driving Car Crash: Who Pays if Algorithms Are at the Wheel?

Join us Tuesday as experts discuss how ongoing tech evolution and regulatory changes influence the long-term risk profiles of self-driving…

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Less Fraud, More Recovery: Digital Tools Are Transforming Auto Claims

Rising repair costs and fragmented data are making auto claims recovery harder than ever ...

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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The AI On-Ramp: Unlock the Value of AI by Partnering w/ an Insurance BPO

Policyholders demand 24/7 empathetic service, but for small and midsized carriers, AI adoption still feels risky ...

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Precision Recovery: How AI Agents Unlock the Full Value of Water Damage Subrogation

Recoverable indemnity is left unclaimed every day. AI agents can turn water damage subrogation into ...

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