Inflation, AI – How Claims Pros Are Coping

Overview

Between the Lines is a new video series where we take a quarterly look at Carrier Management magazine, with interviews, commentary and in-depth analysis of the articles in the latest issue. Watch the episode on-demand now!

Featured Guests  //

Host: Elizabeth Blosfield Deputy Editor at Carrier Management		Keith Daly Chief Claims Officer at Zurich North America
Clay Rising Chief Claims Officer at Brush Claims		Sean Welch SVP & Superintendent of Claims at Amica Mutual

Episode Overview  //

Claims professionals have a lot on their minds these days, whether it’s changing weather patterns or the impact of AI or the ongoing inflationary environment, among other challenges. In this episode of Between the Lines, heads of claims at Zurich North America, Brush Claims, and Amica Mutual discuss the impact of these challenges on the industry and how claims professionals can use this moment as an opportunity for growth.

What you will learn:

• The good and the bad of AI’s influence in insurance
• How claims pros are handling ongoing inflationary pressure
• Challenges and opportunities ahead for the industry in 2024

This Episode Sponsored by OneShield

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