Women Especially Benefit From Improving Communication Skills April 5, 2017 By Denise Johnson Honing good communication skills can assist claims handling and aid women, in particular. Deborah Shames and David Booth, partners at...
3 Ways to Improve Demand Management March 29, 2017 By Norman Tyrrell and Monica Zylstra, Mitchell International The insurance industry continues to evolve each year, forcing carriers to adjust processes and policies in order to keep up...
Establishing Value on Contents Claims: 3 Bad Habits to Break January 30, 2017 By Scott Petlewski, training director for Enservio Every insurer wants to settle contents claims quickly and accurately, but how well do we succeed in that aim? Truth...
Hurricane Matthew Claims Offer Opportunity for Travelers to Ramp Up Drone Use November 4, 2016 By Denise Johnson Earlier this month, The Travelers Companies, Inc., announced that it would be using drones to assist in assessing damage resulting...
New FAA Rules Opens Door for Increased Use of Drones in Insurance July 27, 2016 By Denise Johnson The recent release of Federal Aviation Administration (FAA) rules for drones weighing less than 55 pounds will allow drones to...
As Insurers See Value of Vehicle Telematics in Claims Handling, Access to Data Could Change December 9, 2015 By Denise Johnson By 2025, 104 million new cars are expected to have some form of connectivity, according to a report on telematics...
Impact of Procedure Code Analysis on Claims Handling Procedures July 20, 2015 By Edward Olsen, DC, CPCU, senior business process consultant, Mitchell International Investigation into the top 10 procedure codes, based on total allowed amount, experienced by the auto casualty insurance marketplace provides...
High Performance Claims Handling to Rely on Overlooked Data July 17, 2014 A new report highlights the increasing role that cognitive computing will have as its ability to process knowledge catches up...
Ascot Underwriting Limited Appoints American Claims Management to Manage Commercial Property Program February 20, 2014 By Newswire San Diego, Calif. (02/20/2014) – American Claims Management Inc. (ACM), a national third party administrator (TPA), is pleased to announce...
Using Data and Analytics in Workers’ Compensation January 7, 2014 By Robert T. Lewis, Esq. In the workers compensation space, not only have claim costs increased because of medical issues, but the landscape has also...