Business News: NICB/Shift Technology, Pie Insurance, Willis Towers Watson

October 18, 2018

Shift Technology and NICB Partner to Offer Insurers an Edge in Detecting, Combating Fraud

Shift Technology, a solution provider with a focus on enabling insurance organizations to successfully tackle the ongoing and growing claims fraud challenge, and the National Insurance Crime Bureau (NICB), a national, not-for-profit organization dedicated exclusively to fight insurance fraud and crime, announced the two organizations have entered into strategic partnership. As a result, Shift customers can now access NICB data within their FORCE implementations to further combat insurance fraud.

NICB maintains extensive databases on behalf of its member companies. Under the new partnership, Shift Technology customers using the company’s artificial intelligence (AI) driven claims fraud detection solution FORCE and who are also NICB members can now use NICB’s data within their respective fraud detection models. Delivered via an automated real time feed or a batch data transfer process, this important data enables an additional level of fraud detection capabilities and insights at no additional cost.

Shift’s AI supports multiple data inputs including external third-party data sources, such as those from NICB. The ability to leverage NICB’s cross industry data ensures that Shift is taking a holistic approach to the detection of fraud at both the claim and network level for its clients. NICB database assets available and integrated with Shift’s FORCE include: ForeWARN Alerts, Questionable Claims, MedAWARE Alerts, and additional proprietary NICB data assets.

Pie Insurance Begins Offering Workers’ Comp Coverage in California

Pie Insurance has begun selling policies in California, offering small business owners in the state the convenience of shopping online to meet their worker’s compensation needs. California is the ninth state in which Pie has launched this year.

Using sophisticated algorithms to segment and price workplace risks, Pie can accurately price policies and offer savings to its small business customers.

Insurance offered by Pie has earned an A rating from A.M. Best. For more information, visit

Willis Towers Watson Announces Significant Investment in its Claim Resolution Services

Willis Towers Watson, a global advisory, broking and solutions company, announced its Resolutions team, which will facilitate efficient financial recovery on its clients’ most significant, complex and contested insurance claims. The development extends Willis Towers Watson’s traditional claim advocacy services into the dispute resolution arena to provide an effective alternative to disruptive, costly and contentious legal proceedings.

The Resolutions team, led by Rob Lane, executive vice president, consists of five former practicing coverage attorneys with expertise in all major lines of business and insurance markets.

Additional team members include Jim Dorion, head of liability claim consulting and carrier relations; Henry Daar, leader, national property claims; Brian Weiss, head of claims and legal group, FINEX; and Will Eustace, head casualty coverage officer.

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