Verisk, insured.io, Omni and TruVideo Rolling out New Tech

Claims Journal's Claims Tech is a periodic look at what's new and arriving from AI and technology providers and adopters of interest to claims and insurance professionals.View Series

“Life moves pretty fast. You don’t stop and look around once in a while, you could miss it.” Know who said that? Anyone? Anyone?

Technology and artificial intelligence are coming at claims and insurance professionals at an increasingly rapid pace. And reporters too—many of us get maybe a half-a-dozen press releases a week announcing new tech products and services for the industry.

To help you sort it out, we’re taking some time to offer a bite-sized gander and what’s new and potentially exciting gleaned and broken down from a few of these interesting announcements. Keep an out for this recurring piece on a periodic basis.

Omni

Sedgwick rolled out Omni, an integrated, digital ecosystem for claims and risk management. The company described the system as bringing together its data set, artificial intelligence and machine learning capabilities.

The AI within Omni has been expanded to assist with document and call summarization, digital triage, severity modeling, automated reserving, fraud detection and quality oversight.

“Omni is the future of claims at Sedgwick. It is expert-led, AI-assisted, and relentlessly outcome-focused. By unifying our unmatched data with purpose-built intelligence in one integrated ecosystem, Omni is capturing and combining the power of intelligence at machine scale and a world-class people strategy,” Mike Arbour, CEO Sedgwick, stated in the announcement.

Verisk

Verisk has made its insurance analytics available within Claude Enterprise using new Verisk Model Context Protocol connectors.

The company said this move enables insurance and property restoration professionals to access Verisk analytics conversationally inside Claude, while preserving governance, explainability, and human‑led decision‑making in regulated workflows.

The initial capabilities focus on underwriting intelligence and property restoration workflows, according to the Jersey City, New Jersey-based data analytics and technology provider to the global insurance industry.

TruVideo

TruVideo, a provider of AI-powered video and messaging communication technology for the transportation industry headquartered in Wellesley, Massachusetts, is expanding its video intelligence engine product to the insurance industry. The technology captures video evidence designed to help reduce fraud and improve underwriting accuracy.

Called TruVideo Clarity, the product enables applicants and policyholders submit videos through a platform, allowing underwriters and claims teams to review property conditions remotely and make coverage decisions. Baseline conditions can be documented at policy inception, which the company said can eliminate future disputes over preexisting damage.

The video documentation is also designed to reduce the need for physical inspections and claim site visits. Third-party contractors and repair shops can also submit supplemental documentation through the platform

insured.io

insured.io has a new product called Claims AI, a conversational, AI-powered virtual claims agent designed to handle First Notice of Loss across voice and chat channels.

Claims AI provides real-time policy search and retrieval, and real-time claims submissions directly into an insurer’s claims system.

insured.io is a cloud-based customer engagement platform founded in 2011, providing SaaS services for the insurance industry. The firm is based in Sacramento, California.