AI News

AI in Claims Operations: Lessons Culled from the Early Innings

While there are many different segments of the commercial insurance industry, they often share a similar story. From my vantage point, the workers’ compensation system was designed to help both injured workers and employers by guaranteeing care and compensation for …

Washington Lawmakers Consider Rules for Delivery Robots

The future, it turns out, makes a quiet whirring sound. With little more fanfare than the soft buzz of its motor, a new kind of vehicle rolled down a concrete ramp in front of onlookers at the Washington state Capitol …

Fitch: Workers’ Comp a Prime Target for Insurance Innovation

The workers’ compensation segment of the property/casualty insurance business is a prime target for technology investment to maintain competitiveness and bolster performance, according to Fitch Ratings. “As the largest U.S. commercial lines segment, workers’ compensation is a focal point for …

Grocery Stores Improve Safety by Employing Robots to Detect Spills

A wheeled robot named Marty is rolling into nearly 500 grocery stores to alert employees if it encounters spilled granola, squashed tomatoes or a broken jar of mayonnaise. But there could be a human watching from behind its cartoonish googly …

Microsoft, Google Use AI to Thwart Hackers

Last year, Microsoft Corp.’s Azure security team detected suspicious activity in the cloud computing usage of a large retailer: One of the company’s administrators, who usually logs on from New York, was trying to gain entry from Romania. And no, …

AI Project Improves Highway Safety in Las Vegas

Artificial intelligence is helping improve safety along a stretch of Las Vegas’ busiest highway. The Nevada Highway Patrol says a yearlong partnership between public safety agencies and a startup technology firm resulted in a 17 percent reduction in crashes along …

InsurTech Strikes: How AI and Machine Learning Are Redefining the Insurance Industry

The insurance industry has operated with great consistency and clear processes for many years. People may not always like or agree with how things work, but nearly everyone from the consumer to the provider essentially goes with it — no …

Four Ways that AI Enables Insurers to Differentiate

Insurance companies are generating more data than ever before, and the value of that data is rapidly increasing as new products are able to properly analyze and make use of it. Beyond traditional analytics, one way that data can deliver …

White Paper Reveals Impact of Attorney Involvement on Workers’ Comp Claim Costs

Injured workers who hire attorneys to handle their workers’ comp claims tend to stay on temporary disability longer, according to a newly released white paper by CLARA Analytics, an artificial intelligence and data science company that specializes in machine learning …

Allstate CEO: AI Will Thrash the Economy Like a ‘Tsunami’

Artificial intelligence is coming for the service economy, according to Allstate Corp. Chief Executive Officer Tom Wilson. “It’s going to rip through this economy like a tsunami,” Wilson said Thursday in an interview on Bloomberg TV from Aspen, Colorado. Automation …