The UK’s Chartered Insurance Institute (CII Faculties) has announced a series of podcasts, in conjunction with the UK’s Insurance Fraud Bureau (IFB), to advise its claims, underwriting and broking members on the current issues surrounding fraud detection.
“IFB head of unit Sue Jones offers guidance on how the insurance industry is combating organized fraud and explains the emerging challenges for all practitioners in tackling this problem which costs the industry £1.6 billion [$2.6 billion] a year, according to ABI figures,” said the bulletin.
It also noted that Jones will highlight “the impending rise in internal fraud where crime gangs are infiltrating contact centers and claims departments; how the economic slowdown will bring an increase in mortgage fraud; and the need for cross industry bodies to be more co-ordinated in addressing data security to stop identity fraud.”
CII Head of Faculties Gillian Donegan noted: “It is obvious from discussions with the CII Faculty board members that the current economic climate will put pressure on the claims environment. Fraud is one area where insurance companies are vulnerable, particularly if major redundancies become more prevalent.
“Sue’s podcasts are informative and offer excellent advice to practitioners in claims, underwriting, broking and those working in the London market.”
The podcasts can be accessed and downloaded by clicking:
Source: Chartered Insurance Institute – www.cii.co.uk
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