Presenters Stress Importance of a Broad Search for Evidence August 11, 2021 By Jim Sams GARDEN GROVE, Calif. — Fire claim investigators should carefully document evidence and be prepared to prove their conclusions to a...
Unwitting Insurers May Be Subsidizing Marijuana Grow Houses March 5, 2020 By Jim Sams GARDEN GROVE, Calif. — While California has a $1.4 billion legal marijuana market, a black market of perhaps equal size...
Attorney Turned Criminal Apologizes to Insurers for Giant Workers’ Comp Fraud March 7, 2019 By Jim Sams Sean Enrique O’Keefe said he started out as a “humanistic attorney,” but he became a mercenary and then a criminal...
3-D Images, Surveillance Cameras Touted as Truth-Tellers for Claims Adjusters March 6, 2019 By Jim Sams The physician couldn’t tell what was causing the smudge on a CT scan of his wife’s lungs, so he referred...
10 Common EUO Questions Answered April 10, 2018 By Denise Johnson Insurers often require an insured to attend an examination under oath – a formal proceeding where insurers ask questions about...
Women Especially Benefit From Improving Communication Skills April 5, 2017 By Denise Johnson Honing good communication skills can assist claims handling and aid women, in particular. Deborah Shames and David Booth, partners at...
Why Hoarding Impacts Claims April 3, 2017 By Denise Johnson Adjusters who encounter hoarders on property claims can expect to have trouble in determining the cause of a covered loss...
Why Avoiding a Jury Trial is the Best Defense March 28, 2017 By Denise Johnson Because juries can be unpredictable, awarding large sums even in conservative jurisdictions, jury trials should be considered as a last...
The Impact of Technology in Document Discovery April 1, 2016 By Denise Johnson Document production during litigation can be costly and time consuming but evolving technology and effective communication among parties can positively...
Industry Claims Conference Keeps up with Changes March 23, 2016 By Denise Johnson Going for Gold was the theme of the annual Combined Claims Conference held in Orange County, California, earlier this month....