The claims industry has made great strides over the years, with significant investments in people and technology that include upgrades...
claims handling News
Claims handling continues to be one of the biggest sticking points in the insurance process, a new report shows. Complaints...
Polling of U.K. and U.S. insurance claims handlers shows 95% are confident technology will significantly impact claims processing in the...
Taking a claimant’s recorded statement is often a required portion of your claims investigation process, and for good reason. The...
Honing good communication skills can assist claims handling and aid women, in particular. Deborah Shames and David Booth, partners at...
The insurance industry continues to evolve each year, forcing carriers to adjust processes and policies in order to keep up...
Every insurer wants to settle contents claims quickly and accurately, but how well do we succeed in that aim? Truth...
Earlier this month, The Travelers Companies, Inc., announced that it would be using drones to assist in assessing damage resulting...
The recent release of Federal Aviation Administration (FAA) rules for drones weighing less than 55 pounds will allow drones to...
By 2025, 104 million new cars are expected to have some form of connectivity, according to a report on telematics...