CCC News

CCC: Auto Claims Count Data Reflects Slow Growth

Private passenger auto insurance had been experiencing a steady rate of declining claim frequency over the last two decades with a variety of factors having been identified as contributors to the trend, including an aging population, fewer miles driven, graduated …

CCC Uses Computer Vision AI and Exclusive Heat Maps to Detect and Depict Damage for All Major U.S. Vehicle Types

Chicago, IL, April 26, 2018 – CCC Information Services Inc. (CCC) announced today the availability of AI-powered capabilities that use computer vision technology to automatically detect vehicle damage and visually depict that damage using CCC’s unique heat maps. The CCC …

Tips for Adjusters Preparing for a Deposition

Doug Wood, an attorney and member of the California-based law firm of Clark Hill, offered some tips for adjusters on preparing for a deposition during an interview with Claims Journal. Wood, presented on the subject at this year’s Combined Claims …

ALE Fraud on the Rise

California insurers handling first party property claims are seeing an increase in additional living expense (ALE) fraud, according to Pete Galassi, director at Mercury Insurance. Claims Journal spoke with Galassi during the Combined Claims Conference, held recently in Orange County, …

Texas Litigation Reform Advocate Offers Update on Hail, Hurricane Disputes

There’s been a dramatic reduction in Texas hail litigation resulting from new legislation enacted last year, according to Steve Badger, senior partner with Dallas-based Zelle law firm and an outspoken advocate of hail litigation reform. During the Combined Claims Conference …

Rise in Fraud Related to Hit While Parked Auto Claims

Personal auto fraud involving hit while parked claims is on the rise, according to the National Insurance Crime Bureau. A large portion of the estimated 120,000 claims reported each year to the NICB relate to personal auto claims, said Special …

Business News: Progressive, Hiscox, Berkley Aspire

Progressive Announces New Flo Chatbot Progressive Insurance announced a new Flo Chatbot experience on Facebook Messenger. The tool, enhanced by artificial intelligence and quoting technology, is now available for all Messenger users via Flo, the Progressive Girl’s Facebook page. The …

Business News: CCC, Willis Towers Watson, Startupbootcamp

CCC Announces New Platform Connecting OEMS to Insurers CCC Information Services Inc. and its affiliates (CCC) announced the general availability of the CCC ONE Platform for OEMs, a hyperscale platform that creates a single connection between Original Equipment Manufacturers (OEMs) …

The Quest for the Perfect Claims File

Understanding the difference between objective and subjective data is of utmost importance when handling a claim, said Don Myles, a partner with the Arizona law firm of Jones, Skelton and Hochuli. Myles, a presenter at the annual Combined Claims Conference …