New Provider Portal Saves Time & Money for American Claims Management Customers

By Newswire | May 28, 2014

San Diego, CA, 05/28/14 – American Claims Management Inc. (ACM), a national third-party administrator, unveiled its new bill review Provider Portal in April. The Provider Portal was developed by ACM’s bill review partner, Marquee Managed Care Solutions, as a way for both claim adjusters and medical providers to save time and money.

Claim adjusters manage multiple priorities and this portal allows them to focus on more value-added activities by providing medical providers with access to billing information online. Medical providers can now manage all their billing and collections efficiently online rather than having to contact each claim professional individually. Users can take control of their processes by accessing all needed information in one convenient place.

This enhancement raises the claim service bar, further separating ACM from less innovative competitors. “Our new Provider Portal allows providers to securely access critical information wherever and whenever they need it, including bill status, payment status and the production of Explanation of Reviews (EORs),” says Jayne Miller, vice president of managed care for Marquee. “In essence, providers have the complete bill information at their fingertips reducing unnecessary delays in the billing and payment processes.”

ACM has long been recognized as a proactive, forward-thinking third-party administrator that offers its clients many crucial competitive advantages. The Provider Portal represents one more way that ACM makes it easy for clients to operate cost-effectively.

“Those who are interested in streamlining adjuster workflows would be well-served by taking a close look at Marquee’s Provider Portal offering and how it is improving ACM’s efficiency,” Miller says. “Many people don’t realize how much adjuster productivity is lost to the management of billing inquiries. The new Provider Portal minimizes that time drain and the associated frictional costs. It’s an efficiency game changer.”

Since 1988, American Claims Management has been a nationwide third-party claims administrator specializing in both commercial and personal lines. By offering professional expertise in claims administration, ACM is committed to providing superior claims services and innovative solutions. For more information, please visit ACM is a subsidiary of Arrowhead General Insurance Agency Inc.

Jeffrey Dalessandro, ACM Director of Business Development


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