ESIS Expands Global Claims Platform With Global Catastrophe Service

April 23, 2013

ESIS, a risk management services company owned by the ACE Group, today announced that it now has its own global network with twelve ESIS hubs in the United Kingdom, South Africa, Spain, Belgium, Germany, Singapore/Malaysia, Hong Kong, Australia, Japan, Mexico, Brazil, and Toronto, and servicing more than 165 countries around the world.

In addition, ESIS clients with global exposures can now access dedicated resources for global catastrophe claims services to help manage loss potential in the event of unanticipated and adverse events.

“Since establishing our global claims servicing platform in 2008, ESIS has worked with its clients with global exposures to manage their claims in other countries,” said Lee Farrow, senior vice president ESIS. “Realizing that we now need a more robust model to fully meet the evolving needs of our clients, we have enhanced our offering to help our clients more effectively achieve their program goals now and in the future.”

Risk managers with international exposures face challenges due to the complex nature of the global business environment. ESIS has worked closely with its clients to identify both broad and specific issues they face and established several goals to address, including having ESIS’ own network with ESIS dedicated staff worldwide. By optimizing training and oversight and offering integrated systems, reporting and data analytics, ESIS will now offer global clients a true TPA experience.

“ESIS understands that global business trends are impacting the risk management environment,” said Kirsten Early, assistant vice president of ACE Global Claims at ESIS. “That’s why we have accelerated efforts to communicate this important information to our customers. We think our new platform will be well received and global risk managers will find they can now manage their global claims as easily as their domestic ones.”

“As part of the new platform,” continued Ms. Early, “we now have specific claim expertise to manage global catastrophe claims, as well. ESIS has long heard from its clients that this capability is integral to them in addressing the full range of risk management challenges they face in the global marketplace.”

Source: ESIS

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