The Department of Financial Regulation says the Hartford Financial Services Group has agreed to pay more than $81,000 in restitution to Vermont customers whose auto insurance claims were improperly evaluated.
The department said Tuesday that it had determined that the company had inaccurately calculated the value of total vehicles losses for 77 claims between January 2009 and September 2011.
The Hartford Financial Services Group has agreed to institute new policies and procedures and mandatory training for all employees who handle such Vermont claims.
The department plans to do a follow-up exam in about a year.
Copyright 2026 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Was this article valuable?
Here are more articles you may enjoy.
Prime London Homes Are Increasingly on Frontlines of Extreme Weather 
Recovery Starts Before the Loss: What Claims Professionals Know About Severe Weather Preparedness 
HSBC Executive Strikes Back in Court Fight Over Poaching Claims 
Slips, Trips And Falls: Why It’s Important to Get Ahead of An Incident 
Want to stay up to date?
Get the latest insurance news
sent straight to your inbox.