auto insurance claims News

Auto Claims Will Again Drive Increase in P/C Insurers’ Losses in 2017: S&P

Private auto net incurred losses will increase by nearly 7 percent in 2017 to a new record of approximately $154 billion, reflecting elevated volume and costs of claims, according to a new S&P Global market outlook. According to the U.S. …

New Hampshire Bill Returns Power to Local Police to Share Crash Reports

Local police departments will likely continue to hand out vehicle accident reports after some confusion over whether they or New Hampshire’s Department of Motor Vehicles should have that power. The Senate Judiciary Committee voted Tuesday to back a bill clarifying …

Court Rules Michigan Insurance Fund is Public, Though Records Aren’t

A new court decision will keep the public’s eyes from records of an auto insurance fund. The Michigan appeals court says the state Catastrophic Claims Association is a public body, but lawmakers legally carved out an exemption from public records …

How Millennials are Shaping the Claims Process and Why it Benefits Us All

By this point, we have all likely seen and read at least a handful of articles centered around millennials and their effect on nearly every facet of life. This is not surprising as millennials are currently the largest generation, at …

Auto Losses to Continue to Dampen Insurer Profits

The property/casualty insurance industry has made money on its personal lines underwriting since 2013 but that is likely to change in 2015. At the same time, commercial auto insurance should still make an underwriting profit in 2015 although it is …

Auto Insurance Customer Satisfaction Continues to Rise: J.D. Power

Auto insurance companies’ focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, according to the J.D. Power 2014 U.S. Auto Claims Satisfaction Study released today. The study measures customer satisfaction with the claims …

State Farm Enhances Claims Reporting App with Object Recognition Technology

State Farm has added object recognition technology to their Pocket Agent app to make submitting an auto claim via a mobile device easier and simplify the claims process. This new technology reduces the need for typing by using the mobile …

The Hartford to Pay $81K to Vermont Customers for Improperly Evaluated Claims

The Department of Financial Regulation says the Hartford Financial Services Group has agreed to pay more than $81,000 in restitution to Vermont customers whose auto insurance claims were improperly evaluated. The department said Tuesday that it had determined that the …

Solera Holdings Acquires Mensaelect S.A.

Solera Holdings, Inc., a global provider of software and services to the automobile insurance claims processing industry, announced that it has acquired 100 percent of the outstanding shares of Mensaelect S.A. Mensaelect’s proprietary, web-based product streamlines the invoicing process between …

Solera Holdings Profit Down, Forecast Up

Solera Holdings Inc., which makes software to process auto insurance claims, said Wednesday that profit in the June quarter fell 7.2 percent on higher costs, but the company offered an upbeat forecast for its new fiscal year. Solera said it …