Property Claims News

Universal Drops Conflicts of Interest Complaint About Public Adjusters

The Florida property insurance community was abuzz this week after word got out that a closely watched complaint about some public adjusters’ apparent conflicts of interest had been withdrawn. The head of investigations for Universal Property & Casualty Insurance, one …

Insurers May Take $18B Hit From Hurricane Ida – Industry Experts

Insurers are bracing for a hit of about $18 billion from Hurricane Ida in the United States and the Caribbean, catastrophe modeling company Karen Clark & Co (KCC) said on Wednesday. The number, closer to the lower end of the …

J.D. Power: Customers Happier Than Ever With Property Claims – if Digital Process Unbroken

More than two-thirds of insurance customers are now digitally transmitting photos or videos when filing property claims, decreasing claim cycle times and helping drive the highest overall satisfaction scores ever measured, J.D. Power said. The market-research firm’s 2021 U.S. Property …

Claims Business: CCC and PDP Group, Zesty.ai, PLNAR

CCC Integrates with PDP Group CCC Information Services Inc. has signed an agreement with Amynta’s PDP Group to digitally connect lenders on the PDP platform to insurers as part of the CCC Total Loss Care workflow. The single sign-on integration …

Business People: ClaimsXChange, Aon Global Risk, Core Group

New Nonprofit Organization Formed for Claims Pros Sydney Posner, formerly the chief relationship officer for Claims and Litigation Management, is forming her own nonprofit education and networking group for insurance claims professionals. Posner was appointed on Nov. 5 as executive …

California Wildfires Drain Firefighting Budget

California is taking a financial wallop from unrelenting wildfires that have drained its firefighting budget and prompted nearly $1 billion in property claims even before the start of the dangerous fall fire season, officials said Thursday. The disclosures came as …

10 Common EUO Questions Answered

Insurers often require an insured to attend an examination under oath – a formal proceeding where insurers ask questions about a loss that may affect coverage – related to first party property insurance claims. During a recent Combined Claims Conference …

J.D. Power: Good Communication Drives Property Claims Customer Satisfaction

Overall customer satisfaction among homeowners filing property insurance claims has reached a new all-time high, despite record-high property losses following a spate of hurricanes, earthquakes and fires in North America. That’s according to the J.D. Power 2018 U.S. Property Claims …

Biohazard Cleanups Not Pretty—and Neither Are the Costs to Insurers

If Peter Duncanson is on the scene, it’s probably not pretty. It could be a CSI-like crime scene with spattered blood and skin fragments on the sofa and wall. Or a trauma scene where an injured employee or animal traipsed …

Lexington Police Post Videos on Social Media to Solve Crimes

Hours after video showing a woman’s wallet being stolen at a store was posted on YouTube, the suspect came forward and was identified, Lexington police said. The video taken in February showed the woman leaving her wallet on the counter …