J.D. Power Hires Schmitt as Managing Director of Global Insurance Practice Kyle Schmitt, an expert in insurance and corporate strategy,...
J.D. Power News
Auto insurers are achieving high levels of customer satisfaction when handling claims, but still struggle to transition claimants to digital...
Improvements in digital interactions, billings/payment, policy offerings drive increase in customer auto insurance satisfaction, according to the J.D. Power 2018...
Customer satisfaction among homeowners filing a property claim has slipped for the first time in five years, largely driven by...
J.D. Power announced the appointment of Greg Hoeg as the vice president of U.S. insurance operations. Hoeg is responsible for...
Considered the largest customer segment of home buyers in the United States, Gen Y homeowner customers unbundle—or split—their product needs...
Automakers are investing billions of dollars to put technologies in their cars and light trucks that are not being used...
Gen Y customers are the driving force behind an increase in overall auto insurance satisfaction due to improvement across all...
With fewer catastrophic storms than prior years, insurance providers have been able to focus time on and apply lessons to...
Despite steady increases in premium prices during the past five years, auto owners’ satisfaction with auto insurers reaches record-high levels,...