While insurance consumers may be warming up to artificial intelligence, 68% say they believe the insurance company gets most of...
J.D. Power News
Overall satisfaction with the auto insurance claims process didn’t improve much in the past year, which may be good news...
U.S. total new vehicle sales are expected to rise 2.5% to 1.25 million units on an adjusted basis for the...
“It’s Now a Buyer’s Market for Auto Insurance, J.D. Power Finds.” That headline on top of an announcement about the...
Higher premiums and longer wait times make property owners less satisfied with their insurers. These not-very-surprising results from J.D. Power’s...
What is the secret to an insurance claims experience that satisfies customers? For years, J.D. Power has conducted surveys and...
New vehicle sales in the U.S. are projected to have risen 6.7% in November from a year earlier, driven by...
Trust impacts customer satisfaction, loyalty and brand advocacy more than other factors when small businesses choose a commercial insurance provider,...
Although Berkshire Hathaway’s Warren Buffett and Ajit Jain told investors last month that GEICO is playing catch-up with Progressive to...
High auto insurance premiums don’t necessarily erode customer satisfaction with auto insurers, according to the latest J.D. Power 2024 U.S....