20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut January 23, 2026 By Susanne Sclafane Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company’s...
’60 Minutes’ Homeowners Ask Court to Force DFS to Divulge Heritage Probe Info January 5, 2026 By William Rabb If Florida property insurance companies and regulators hoped a complaint about altered adjusters’ reports would quietly fade away, a lawsuit...
Study Shows AI Spots Suspicious Claims Earlier Than Traditional Approaches May 28, 2025 Machine learning models detect suspicious claims two weeks after submission, much faster than traditional methods, according to a new CLARA...
Florida CFO Bars Insurers From Altering Adjusters’ Reports Without Explanation October 11, 2024 By William Rabb Almost two years after a group of independent claims adjusters alleged that insurers had deceptively altered their damage estimates and...
With Back-to-Back Storms, Florida Now Facing Delays in Claims Adjusting October 10, 2024 By William Rabb With Hurricane Milton now expected to produce several hundred thousand wind-damage claims and with the storm coming so soon on...
GEICO to Pay $6 Million to Settle Auto Adjusters’ Claims of Unpaid Overtime Hours July 8, 2024 By Andrew G. Simpson Insurer GEICO has agreed to pay $6 million to settle claims by auto damage claims adjusters who allege the insurer...
Let Good Adjusters, Not Expensive Lawyers, Make the Difference on Claims, CEO Says June 24, 2024 By William Rabb Harish Kapur, CEO of Across America Insurance Services, likes to tell the story of how his company’s chief defense lawyer...
How Smart Insurance Adjusters Are Prepping for Hurricane Season June 12, 2024 By Geoffrey Conrad The 2024 Atlantic hurricane season is fast approaching, and with preliminary forecasts predicting one of the most active seasons on...
Rhode Island Insurance Division Issues ‘Professional Courtesies’ Bulletin February 13, 2024 The Rhode Island Insurance Division issued a bulletin to inform property/casualty insurers about “professional courtesies” expected from licensed Insurance claims...
Adjuster Score, LLC Provides Standardized Testing for IA Industry January 19, 2022 Firms can see at-a-glance applicant’s skill level Kalispell, MT, January 19, 2022- AdjusterTV.com and IAPath.com have joined forces to create...