1. Read any newspaper article — Admiral Lisanby was fully covered ($350,000 max) under NFIP.
2. I educated myself.
3. Try to get a mortgage without having homeowner’s insurance.
4. Saw it first hand. If you’d like, I can give you multiple instances (first-hand) of where the industry failed.
5. I am uncertain what the point of your last question is, however, it obviously wasn’t my last post. Does that make you feel somewhat better, that you have achieved some “victory” there. Then feel secure in your victory.
Read some of the other responses. People supported their arguments with facts. You did not. I will not continue a childish debate with you over who is right and who is wrong. You obviously did not visit the affected areas of the coast, and I am uncertain where you live. When, and I state emphatically when, a catastrophe of that scale impacts your area, then you’ll speak with authority. Until then, it is easy to attack a “messenger”. Again, I have noticed many people who supported their arguments, and also agents who appear to have integrity and honesty on this site. Read their responses.
BDJS5-this has been a long, and interesting, thread to read, but I’m confused by something; did you receive any money from your insurance company? Was everything denied because of flood, or just part of your claims? Are you upset because you received nothing, or because you did not receive everything you felt entitled to?
I’ve been in claims a long time (28 yrs) and I’ve seen good and bad companies and adjusters, but overall, adjusters are just trying to do the best job they can. I’m sure many people in MS and LA had poor experiences, but most claims people try to be professional and do the best job they can. We don’t always agree with the customers in their damage or coverage claims, but rarely do I think that is out of malice.
OK, time for us to get off the soapbox. As for the other responses, I did read them and they were excellent. However, you haven’t included many facts in your own post, just emotions. As for a “victory”, I take no solice in that answere. You get what you give.
I don’t believe Geico sells Homeowners, but my point about local representation on the home is that I know my area very well and the details of what has happened over many years of writing coverage in our hometown and county. Again, you should NEVER tell a customer they don’t need flood coverage, if nothing else to protect yourself on E&O exposure. You can lead a horse to water, but they won’t drink it unless it floods. I respect Geico and other 800 distributors, but I always welcome their customers as in many cases on several of our carriers, we not only compete very successfully on price, but always can provide local face to face service with the same owners day in and day out. I still feel a customer will come out better in the long run by being able to analize all of their risks and needs with someone who is able to address them all and not just one line. OK I’m off my soapbox.
ur right, we don’t sell homeowners (have not sold in quite sometime), but if we did — i think we be just like the auto. on foot and helping fm the first chance to get into the area. i can understand your frustration after having lived w/andrew while stationed in key west.
did some research on the case and the Admiral carried flood insurance and was paid the policy limit on the claim, the article in IJ doesn’t even mention flood damage and everyone jumps to their own conclusion
USAA does not cover water, whether wind-driven or not. The Lisanbys received policy limits of $350,000 for flood damage. USAA covered around $44,000 in damage to the upper hall of their home, including contents.
You are correct Mr. Fin – it all boils down to what people can afford – or they have the ‘it can’t happen to me’ attitude.
I worked Katrina claims for USAA. If a client did not carry flood insurance and had damage from 8′ of rising water, we looked up higher for any damage – a water spot in the ceiling? We called it wind and bought all the contents of the room. I know I did my best to stretch any gray as far as I could. It’s the black and white portions of the policy we couldn’t do anything about – not to mention Insurance Commissioners stepping in and changing rules and regulations in the middle of the game.
Also, I may be incorrect, but I thought flood insurance through NFIP had a maximum coverage limit of $200 or $250k on the dwelling and $100k on contents – making the million dollar homes underinsured for flood anyway. Possibly the government thinks if you can afford a million dollar home on the coast, you can afford to self insure most of it as well.
I suspect that the home in this lawsuit had the maximum flood coverage, but the cost of repairs far exceeded the limit, so they are looking for wind coverage -after accepting the settlement under the flood policy. So it was flood when they got the flood policy limits, and now it’s wind? I no longer work at USAA, but have to say that we stretched fair to the limit. I gave away the farm as an adjuster in Mississippi for 4 months, and was encouraged to find coverage – as long as we could justify it (we became quite creative, lol)
In this lawsuit, I believe the plaintiff will go home with very little, if anything, and honestly – rightly so.
Loyal agent — where did you come up with a name — Jackson? Can I ask if you are accessing a system that might be confidential and researching me through USAA? I have not mentioned my name during any postings, however, you have come up with a name. I feel since you represent USAA, it might be in my best interest to pursue this with the online website, where we are posting.
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1. Read any newspaper article — Admiral Lisanby was fully covered ($350,000 max) under NFIP.
2. I educated myself.
3. Try to get a mortgage without having homeowner’s insurance.
4. Saw it first hand. If you’d like, I can give you multiple instances (first-hand) of where the industry failed.
5. I am uncertain what the point of your last question is, however, it obviously wasn’t my last post. Does that make you feel somewhat better, that you have achieved some “victory” there. Then feel secure in your victory.
Read some of the other responses. People supported their arguments with facts. You did not. I will not continue a childish debate with you over who is right and who is wrong. You obviously did not visit the affected areas of the coast, and I am uncertain where you live. When, and I state emphatically when, a catastrophe of that scale impacts your area, then you’ll speak with authority. Until then, it is easy to attack a “messenger”. Again, I have noticed many people who supported their arguments, and also agents who appear to have integrity and honesty on this site. Read their responses.
BDJS5-this has been a long, and interesting, thread to read, but I’m confused by something; did you receive any money from your insurance company? Was everything denied because of flood, or just part of your claims? Are you upset because you received nothing, or because you did not receive everything you felt entitled to?
I’ve been in claims a long time (28 yrs) and I’ve seen good and bad companies and adjusters, but overall, adjusters are just trying to do the best job they can. I’m sure many people in MS and LA had poor experiences, but most claims people try to be professional and do the best job they can. We don’t always agree with the customers in their damage or coverage claims, but rarely do I think that is out of malice.
OK, time for us to get off the soapbox. As for the other responses, I did read them and they were excellent. However, you haven’t included many facts in your own post, just emotions. As for a “victory”, I take no solice in that answere. You get what you give.
I don’t believe Geico sells Homeowners, but my point about local representation on the home is that I know my area very well and the details of what has happened over many years of writing coverage in our hometown and county. Again, you should NEVER tell a customer they don’t need flood coverage, if nothing else to protect yourself on E&O exposure. You can lead a horse to water, but they won’t drink it unless it floods. I respect Geico and other 800 distributors, but I always welcome their customers as in many cases on several of our carriers, we not only compete very successfully on price, but always can provide local face to face service with the same owners day in and day out. I still feel a customer will come out better in the long run by being able to analize all of their risks and needs with someone who is able to address them all and not just one line. OK I’m off my soapbox.
ur right, we don’t sell homeowners (have not sold in quite sometime), but if we did — i think we be just like the auto. on foot and helping fm the first chance to get into the area. i can understand your frustration after having lived w/andrew while stationed in key west.
did some research on the case and the Admiral carried flood insurance and was paid the policy limit on the claim, the article in IJ doesn’t even mention flood damage and everyone jumps to their own conclusion
then why the lawsuit? that does not make any sense?!
another story that IJ puts on the line that is incomplete and we the bloggers can get the information quicker and sometimes more accurate! GOOD JOB!
USAA does not cover water, whether wind-driven or not. The Lisanbys received policy limits of $350,000 for flood damage. USAA covered around $44,000 in damage to the upper hall of their home, including contents.
You are correct Mr. Fin – it all boils down to what people can afford – or they have the ‘it can’t happen to me’ attitude.
I worked Katrina claims for USAA. If a client did not carry flood insurance and had damage from 8′ of rising water, we looked up higher for any damage – a water spot in the ceiling? We called it wind and bought all the contents of the room. I know I did my best to stretch any gray as far as I could. It’s the black and white portions of the policy we couldn’t do anything about – not to mention Insurance Commissioners stepping in and changing rules and regulations in the middle of the game.
Also, I may be incorrect, but I thought flood insurance through NFIP had a maximum coverage limit of $200 or $250k on the dwelling and $100k on contents – making the million dollar homes underinsured for flood anyway. Possibly the government thinks if you can afford a million dollar home on the coast, you can afford to self insure most of it as well.
I suspect that the home in this lawsuit had the maximum flood coverage, but the cost of repairs far exceeded the limit, so they are looking for wind coverage -after accepting the settlement under the flood policy. So it was flood when they got the flood policy limits, and now it’s wind? I no longer work at USAA, but have to say that we stretched fair to the limit. I gave away the farm as an adjuster in Mississippi for 4 months, and was encouraged to find coverage – as long as we could justify it (we became quite creative, lol)
In this lawsuit, I believe the plaintiff will go home with very little, if anything, and honestly – rightly so.
Loyal agent — where did you come up with a name — Jackson? Can I ask if you are accessing a system that might be confidential and researching me through USAA? I have not mentioned my name during any postings, however, you have come up with a name. I feel since you represent USAA, it might be in my best interest to pursue this with the online website, where we are posting.