Florida-based eAutoclaims, a provider of online claims management
technology to the automobile insurance industry, announced that United Automobile Insurance Company (UAIC) has selected the eJusterSuite and other eAutoclaims technology to further automate and streamline the North Miami Beach claims operation.
United Automobile’s adjusters, dispatchers, and field appraisers will use eJusterSuite, eAutoclaims’ online claims management applications, to make appraisal assignments, track the progress and status of the appraisal, and communicate with the appraisal source.
Managers will have real-time access of metrics to measure the performance and results that include cycle time, loss adjustment expense, average paid loss and several other reporting tools to reportedly improve the quality and timeliness of UAIC management’s information.
Eric Seidel, eAutoclaims president and CEO, commented, “United Automobile Insurance Company is a perfect example of how the eJusterSuite and eDataTransfer technology we have developed can directly benefit auto insurance carriers. By having all appraisers upload estimates to eAutoclaims in EMS format, United will have immediate feedback on the quality of each estimate to ensure compliance with their writing guidelines.”
United Automobile and eAutoclaims built a bridge between United
Automobile’s proprietary system and eJusterSuite to eliminate any redundant keystrokes and to allow all United associates anywhere in the country to access the claims-related information the moment it is uploaded to eJusterSuite.
United has already commenced processing the majority of their claims using the new integrated system provided by eAutoclaims and is expected to switch all claims being processed over the next 45 days.
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