Cosmetic Damage Exclusion and First Party Lawsuits April 15, 2013 By Jason Wolf As more carriers begin to adopt the new American Association of Insurance Services (AAIS) and ISO endorsements governing the cosmetic...
Direct Physical Loss in All-Risk Policies: The Modern Trend Does Not Require Specific Physical Damage, Alteration April 15, 2013 By Steven Plitt All-risk policies insure fortuitous losses that are not excluded by the policy. The use of the phrase “all-risk,” however, is...
3 Tips for Developing Voice of Customer Programs April 15, 2013 By Vidya Dinamani There is a lot of buzz about Voice of Customer (VOC) programs these days. Many VOC programs focus around existing...
Winning the Game April 15, 2013 By Andrea Wells The insurance industry is winning the game — at least when it comes to homeowners claims. Overall customer satisfaction with...
A Tale of Two Claims: The Hidden Value of Building Permits April 15, 2013 By Joe Emison This is a tale of two roof claims after a major hail storm in Decatur, Texas, that were handled the...
Web Exchange April 15, 2013 Video Highlights Creating a Hailstorm at IBHS Creating a hailstorm is no easy task, according to researchers at the Insurance...
Business Moves April 15, 2013 The Navigators Group The Navigators Group, a specialty insurance holding company, plans to move its corporate headquarters from New York...
That Sinking Feeling April 15, 2013 By Lori Widmer Always a serious situation, sinkholes just became the hot-topic risk. How should adjusters approach the claims? From New Guinea to...
Dollars & Sense April 15, 2013 25% The percentage increase in premiums for vacation and rental homes in the National Flood Insurance Program, effective Jan. 1....
Building a Disaster Resistant Future April 15, 2013 By Denise Johnson Be wary of anyone who promises disaster-proof construction. According to the experts, there is no such thing as a disaster-proof...