Lumivo Report Highlights Best Practices for Digital Claims December 14, 2020 By Claims Journal staff United States consumers are generally more satisfied with insurers’ digital claims channels than their counterparts in the United Kingdom, Australia,...
Insurers Embrace AI to Communicate With Customers April 20, 2017 By Oliver Suess Frustrated with automated answering machines before you finally get to speak with a customer service representative? When it comes to...