Customer Service News

Fiserv Advanced Insurance Solutions (AIS), a unit of Fiserv, Inc. announced that Unitrin Specialty Lines Insurance, with principal offices in...

Ohio Casualty Insurance Company has become the first insurance carrier to begin rolling out inquiry functions using IVANS Transformation Station(TM)...

The St. Paul Cos. has unveiled a new platform aimed at growing the company’s business with small commercial enterprises. Features...

Advanced Financial Solutions Inc. (AFS), a provider of image-based remittance processing solutions for insurance, based in Oklahoma City, announced that...

FINEOS Corporation, a leading innovator of insurance and banking software, has just announced that Fortis Benefits Insurance company has gone...

Alabama-based ProAssurance recorded net income of $11.97 million, or $0.43 per diluted share for the fourth quarter of 2002, compared...

Fireman’s Fund Insurance Company announced it will add 34 new positions to its existing national Customer Service Center on Bryan...

Ohio Casualty Group (OCG) will make Policy Loss Run Reports available through IVANS Transformation Station(TM) for those independent agents utilizing...

BizFlow®, HandySoft’s BPM and workflow solution, has been selected by the Australian division of the QBE Insurance Group to manage...

Attenza, a provider of online customer service and support automation software, and Aon Warranty Group, an AON company announced that...