A.M. Best Co. announced that it has removed from under review with negative implications and affirmed the financial strength ratings...
Customer Service News
Allstate Insurance Co. has announced that it will open a $21.9 million customer information center in the Pocatello-Chubbuck area of...
Tom Bolt, Lloyd’s Underwriting Performance Director, outlined plans in a speech last week to reorganize Lloyd’s claims handling procedures. He...
Overall customer satisfaction with homeowners insurance companies has declined to the lowest level in five years, primarily due to decreases...
The Remarkable Story of Travel Guard International in a Conversation with John Noel. The September 11th tragedy and the ensuing...
Kelly S. Whitener, commercial account manager for Senn Dunn Insurance in Greensboro, North Carolina, has won the 2010 National Outstanding...
Zurich Financial Services Group announced the appointment of Thomas Sepp (42, German citizen) to the position of Chief Claims Officer,...
A recent review of the State Compensation Fund of Arizona’s “Claims Performance Standards” by an external industry auditor resulted in...
U.S. companies that partner with hospitals and other health providers could face steep fines if they disclose private patient information...
North Carolina Insurance Commissioner Wayne Goodwin announced the arrest of Vickie Bowman of Taylorsville on seven counts embezzlement. According to...