Customer Service News

Vignette Corp. to Standardize Amerisafe Systems

Texas-based Vignette Corp. announced that Amerisafe Inc., which provides workers’ compensation insurance for low-frequency, high-severity accounts, selected Vignette IDM to...

TIBCO Unveils Claims Management Solution

California-based TIBCO Software Inc., an enabler of real-time business and an independent business integration software company, announced the availability of...

Alfa Corp. Reports on Ivan Losses

Alabama-based The Alfa Insurance Group and Alfa Corporation have commented on the effects of Hurricane Ivan. Alfa’s Chairman, President and...

IIAT’s InfoCentral Now Free to Members

The Independent Insurance Agents of Texas (IIAT) reported that InfoCentral, its premium Web reference library service, becomes absolutely free for...