Customer Service News

Chase Named BrightClaim V.P.

Larry Chase has been promoted to vice president-Strategic Solutions, for BrightClaim Inc. of Atlanta. His responsibilities include BrightNET, BrightClaim’s network...

Wisc. Insurance Administrators Merge

Cypress Benefit Administrators, an Appleton, Wisc.-based third-party insurance administrator, has purchased H.E.P. Admistrators of Oconomowoc. Terms of the sale were...

CoreSource Offering IVR for Status Questions

CoreSource, a national third-party employee benefit administrator, has introduced interactive voice response (IVR) capabilities to provide clients and healthcare providers...