claims process News

J.D. Power: Policyholders Have Never Been Happier With Property Claims Process

You wouldn’t know it from news coverage in the aftermath of Texas hailstorms or Florida hurricanes, but U.S. homeowner insurers are doing a better job than ever of pleasing their customers when responding to claims, according to J.D. Power. Results …

First Notice of Loss an Opportunity to Build Customer Satisfaction: Viewpoint

What’s worse: An incident that caused an insurance claim or the claims process itself? Ask a policyholder who has recently lived through a homeowners’ insurance claim process and the results might not be as lopsided as one would assume. Whether …

Viewpoint: Three Ways to Facilitate Better Decision-Making with Claims Automation

Automation has been a part of the workers’ compensation and auto casualty industries for years, but today, a large opportunity still remains to increase automation in the claims process. The future of automation in the Property and Casualty industry is …

Schedule It and The Best IRS Announce Partnership to Streamline Claims Management

Automated scheduling solutions improve claims process for property owners dealing with Hurricane Florence aftermath Elizabethtown, KY, October 10, 2018– Schedule It, the leader in insurance property claims inspection scheduling, and TheBestIRS, the leading insurance staffing and recruiting firm that provides …

Schedule It and Vanguard CAT Claims Services Announce Strategic Partnership

Automated scheduling solutions improve claims process, improve customer experience and loyalty. Elizabethtown, KY, October 4, 2018- Schedule It, LLC, the leader in insurance property claims inspection scheduling, and Vanguard Cat Claims Services (Vanguard), a premier catastrophic claims handling service, announced …

Case Study: Westfield Insurance Improves Claims Process With New Software

Software enabled insurance provider to test process, technology and staffing changes without impacting customers Effectively managing insurance claims is a complex business, especially for a carrier like Westfield Insurance. From the company’s rural roots in Ohio – formed in 1848 …

Behind the 8 Ball

8 Hidden Claims Headaches for Commercial Insurers and How to Cure Them Grabbing the lion’s share of an insurer’s revenue, claims involves multiple stakeholders, including handlers, underwriters, brokers and lawyers — each with a different perspective, and each with a …

Louisiana Residents Travel to Say Spill Troubles Remain

Terrebonne and Lafourche parish residents, including fishermen and Houma Indians, are traveling across the country to share their insight on the Gulf’s recovery from last year’s oil spill. They’ll be in San Francisco later this month for a meeting hosted …