claims management News

Report: Amazon Could Tackle Claims Management Next

Amazon has become the go-to for online shopping, it’s foray into digital entertainment has been equally successful. Imagine if the online retailer were to offer insurance services. One company has – Altus Consulting, based in the UK – explored how …

Survey: Claims, Customer Service and Underwriting Main Focus of Insurer Data Analytics

Three frontrunners lead US property & casualty (P&C) insurers’ priorities for data and advanced analytics: customer experience; claims management; and telematics data for pricing, customer selection and product design. This finding, and the growing range of data sources that insurers …

LexisNexis: P/C Carriers Increase Use of Alternative Fee Arrangements

Nearly 80 percent of property/casualty insurance carrier legal and claim departments use alternative fee arrangements (AFAs), according to a recent LexisNexis CounselLink survey. This is an increase from 69 percent reported in August 2015. According to the report, the use …

Krawitz Joins York Risk Services Group as General Counsel

York Risk Services Group, a provider of claims management, managed care, specialized loss adjusting, alternative risk programs, pool administration and other insurance services, announced that Michael Krawitz joined the company as senior vice president and general counsel. In this role, …

Influx of Data Creates Legacy System Conundrum

New data derived from technology innovation is just one of the many reasons insurers are considering the daunting task of implementing new claims systems. A number of recent industry reports indicate that insurance IT spending is expected to increase. Late …

Tips on Education for Adjusters Going into Management

As claims personnel move into management roles, it’s important for them to understand the organizational structure of their employer as well as understand and align with the company’s mission, according to Marty Frappolli, senior director of Knowledge Resources for The …

Claims Management Key to Restoring Workers’ Compensation Profitability

Selling workers’ compensation comes at a price. In 2013, underwriters generated a loss of one percent for every premium dollar written. As such, agents also face many financial constraints, making this line of insurance anything but a solid business venture. …

Maximize the Effectiveness of Your DME Bill Review Process

Decoding DME Wheelchairs, crutches, canes, compression sleeves, slings, electrodes and orthotics—these and other durable medical equipment (DME) are regularly prescribed by doctors to help injured workers manage their injuries. However, with a wide variety of makes and models available, many …

Mitchell Hosts Claims Management Webinar

Mitchell is hosting a free claims management webinar today at 11:00 AM – 12:00 PM PST. While the concept of benchmarking is a familiar one, the addition of analytics provides a new way to analyze multiple components of importance to …

Improving Claims Management Through Cloud Computing

The idea of cloud computing or consuming information technology as a utility resonates a lot like the Application Service Provider (ASP) approach of the 1990’s. This ‘out of the box’ platform gives claim departments the opportunity to transition their business …