TowerBrook Takes Stake in Insurance Claims Firm MSA Mizar January 21, 2026 By Swetha Gopinath TowerBrook is acquiring a majority stake in MSA Mizar, an insurance claims management services provider.
A Lean Lens on Legal Bill Review: Keeping the Insured at The Center January 16, 2026 By Francis Melaragni For over a decade, I helped build the legal e-billing and review industry. I sat across the table from vice...
Allianz Built An AI Agent to Train Claims Professionals in Virtual Reality January 15, 2026 By Don Jergler One thing that experienced adjusters will probably tell you about learning to be a better claims handler is to get...
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It December 22, 2025 By Krista Glenn Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically...
Avallon Secures $4.6 Million Funding to Automate Insurance Claims November 10, 2025 Avallon, a builder of artificial intelligence agents that automate insurance claims tasks, has secured $4.6 million in seed funding led...
Solving the Talent Gap in Insurance Claims: Acquiring, Retaining and Empowering Talent September 24, 2025 By Neil Dalton The insurance industry’s ability to serve clients and maintain profitability hinges on the effectiveness of its claims management function. This...
The Silent Liability: How Burnout is Costing Carriers Millions September 4, 2025 By Chris Casaleggio Step into any claims office and you’ll see employees carrying more than caseloads; they’re carrying exhaustion. In insurance, where precision...
Taking Back Negotiation: Why Claim Professionals Must Lead the Next Chapter August 1, 2025 By Taylor Smith In the rapidly shifting landscape of property/casualty insurance claims, negotiation stands at the pivotal moment for improved settlement outcomes, client...
Verisk Expands Residential Insurance Push With $2.4B AccuLynx Deal July 31, 2025 By Prakhar Srivastava and Niket Nishant Data analytics firm Verisk said on Wednesday it will buy AccuLynx, which makes software for roofing contractors, for $2.35 billion...
Fixing the Claims Experience Where It Matters Most: In the Mess June 3, 2025 By Chris Casaleggio Before becoming a parent, I thought I could plan for everything. There are books, blogs and apps galore. My prediction...