Over the last 20 years, the role of the claims handler has evolved significantly, from a largely back-office function to one centred around partnership and mutual benefit. In today’s market, claims is now at the forefront of client-insurer relationships, playing …
As social inflation continues to exert pressure on the insurance industry, this is not only a financial issue, but one with far-reaching impacts on insurers, beneficiaries, and society at large. Rising litigation costs, evolving societal expectations, and increasingly complex claims …
Since the COVID-19 pandemic, insurance claims costs have risen dramatically. Many factors, including the global pandemic, climate change, inflation, and the increase in the price of repairs or replacement items, are driving the cost increase. While there is enormous pressure …
Sedgwick added a new major investor. The global provider of claims management services this week announced an investment from North American private equity firm Altas Partners. Current investors, including funds managed by global investment firm Carlyle and by Stone Point …
Crawford & Company, a claims management company, has announced the creation of a claims handling model designed specifically for Japanese-based insurers and companies with interests across Asia. In a press release, Crawford described the model, named Japan Connect, as a …
How can artificial intelligence change property/casualty insurance claim processing? Two industry experts answered that question from a few angles during Carrier Management’s annual InsurTech Summit. Frank Giaoui, founder and CEO of Optimalex Solutions, and Shane Riedman, general manager and vice …
Venbrook Appoints Chief Claims Officer Venbrook Group LLC, a national insurance brokerage and claims management services provider, has appointed Louis Pippin as chief claims officer. Pippin will lead the company’s third-party administration and independent claims adjusting business for the Los …
Duck Creek Offering ODG Treatment Guidelines Duck Creek Technologies is integrating commercial treatment guidelines commonly used for workers’ compensation and auto claims into its claims management program. The Boston-based tech company said in a press release that it has formed …
Without a doubt, artificial intelligence (AI) is a valuable driver of innovation in today’s insurance industry. Unfortunately, the predominant attitude toward AI in our culture still hangs on a suspicion that people will lose their livelihoods as their jobs are …
GARDEN GROVE, Calif. — As an attorney who focuses on construction litigation, Vasko C. Alexander says he has spent a good part of his legal career inside mediation sessions where contractors, subcontractors, owners and architects blame one another for whatever …