Managing expectations, showing empathy, ensuring convenient service and effective communication are key themes in enhancing overall insurance customer satisfaction with...
Claims and Costs News
Texas A&M University has settled a lawsuit over the collapse of a bonfire that killed 12 people and injured dozens...
The Los Angeles Department of Water and Power, the nation’s largest municipal utility, agreed to settle a lawsuit by paying...
Attorney General William Sorrell says Vermont will collect $2 million from drug company Pfizer to settle a lawsuit over the...
The Mississippi Supreme Court upheld a multimillion dollar verdict in the case of a 66-year-old woman allegedly misdiagnosed with cancer...
The owner of a Little Rock, Ark., insurance company has been sentenced to six years in prison on a federal...
The state of Vermont has received $205 million in a lawsuit against accounts for an insurance company that went bankrupt...
The Securities and Exchange Commission said that the second-highest number of enforcement actions in agency history took place in fiscal...
Three companies allegedly responsible for spilling about 18,000 gallons of fuel oil into the Chelsea River and Mill Creek in...
A since-retired state appellate judge used his title and told lies and half-truths about injuries from a slow-speed fender-bender to...