benchmarking News

Mitchell Hosts Claims Management Webinar

Mitchell is hosting a free claims management webinar today at 11:00 AM – 12:00 PM PST. While the concept of benchmarking is a familiar one, the addition of analytics provides a new way to analyze multiple components of importance to …

Do Claims Departments Rely Too Much on Metrics

“Are you being numbered to death?” That’s the question raised by Ed Kent, a Calif.-based insurance defense and claims practices partner at the law offices of Kent & Senen. A Combined Claims Conference session on leveraging claims processes to increase …