Amica News

Accurate Claim Length Estimates Key to Customer Satisfaction

Property insurers generally score well for customer satisfaction, but the carriers that fare more poorly than others could do a better job of communicating with policyholders and setting accurate claim-length expectations, according to J.D. Power. A survey of 6,374 homeowners …

Carrier, Tech Company Test New Hail Weather Sensing Platform to Improve Claims Handling

Amica Insurance and Understory, Inc., a weather data and analytics company, recently announced the development of a new weather sensor and data analysis network to test hyper accurate ground level weather detection. According to the insurer, the new weather sensor, …