Amica News

J.D. Power: Policyholders Have Never Been Happier With Property Claims Process

You wouldn’t know it from news coverage in the aftermath of Texas hailstorms or Florida hurricanes, but U.S. homeowner insurers are doing a better job than ever of pleasing their customers when responding to claims, according to J.D. Power. Results …

Accurate Claim Length Estimates Key to Customer Satisfaction

Property insurers generally score well for customer satisfaction, but the carriers that fare more poorly than others could do a better job of communicating with policyholders and setting accurate claim-length expectations, according to J.D. Power. A survey of 6,374 homeowners …

Carrier, Tech Company Test New Hail Weather Sensing Platform to Improve Claims Handling

Amica Insurance and Understory, Inc., a weather data and analytics company, recently announced the development of a new weather sensor and data analysis network to test hyper accurate ground level weather detection. According to the insurer, the new weather sensor, …