Along with driving process efficiencies, combating fraud, and working to achieve consistently better outcomes, insurance company claims executives are now focusing more attention on enhancing customer satisfaction as a key element to improve the performance of their injury claim portfolios. …
Atlanta, GA, January 26, 2021- Temporary Accommodations, the most trusted source for temporary housing in the industry, has raised the bar for technology in the Additional Living Expense space. After introducing their policyholder self-service platform, TA InsuredTrak, early last year, …
Analytics has been a hot topic for a few years now, and for good reason. More than half of analytics leaders reported a correlation between their organization’s analytics initiatives and seeing a “significant improvement” in their competitive standing. In the …
Claims adjusters are extremely busy – with many assigned more than 100 claims per month. But most adjusters are working on more than just adjusting the claims assigned to them and are frequently assigned other tasks. Unfortunately, over-worked adjusters who …
Claims handling has come a long way in 30 years. Just ask Randall Beal, manager of the field technical unit for American Modern Insurance Group. He began working in claims in the early 1980s, when his toolkit consisted of a …
The use of drones has grown tremendously in just a few years. While figures vary, sales grew 60-100 percent between 2015 and 2016, and represent as much as $4.5 billion in revenue, according to a recent Recode article. The insurance …
Focus on the election year, federal interest in state workers’ compensation programs and changes to the employee health and claims models are all issues to watch in 2016, according to industry experts. On Tuesday, January 11, Safety National hosted a …
James Curry, a presenter at this year’s Combined Claims Conference in Long Beach, Calif., practiced in-house insurance defense work for 35 years and recently started his own mediation practice based in the San Fernando Valley. In an interview with Claims …
Two North Carolina state officials want flood insurance claims adjusters to return to areas pummeled by Hurricane Irene to ensure home and business inspections are performed adequately so damage claims can be resolved as winter approaches. State Insurance Commissioner Wayne …
Engle Martin & Associates, Inc., a national loss adjusting and claims management firm, has launched Specialty Loss Group (SLG), dedicated to managing high-value, complex losses from a variety of commercial and industrial business segments. The SLG is comprised of Engle …