Adjusters News

Adjuster Score, LLC Provides Standardized Testing for IA Industry

Firms can see at-a-glance applicant’s skill level Kalispell, MT, January 19, 2022- AdjusterTV.com and IAPath.com have joined forces to create standardized independent adjuster core competency testing – the first of it’s kind in the independent claims industry. Adjuster Score will …

La. Lawmakers Outline Insurance Complaints After Hurricane Ida

BATON ROUGE, La. (AP) — Slow responses to damage claims. Constant switch-ups of insurance adjusters assessing the destruction. Low payment offers forcing people unnecessarily into litigation to get a fair deal. Louisiana lawmakers and others said Wednesday that those are …

Viewpoint: Using Empathy to Drive Better Injury Claim Results

Along with driving process efficiencies, combating fraud, and working to achieve consistently better outcomes, insurance company claims executives are now focusing more attention on enhancing customer satisfaction as a key element to improve the performance of their injury claim portfolios. …

Temporary Accommodations Modernizes Reimbursement Process with Self-Service Receipt Capture Technology

Atlanta, GA, January 26, 2021- Temporary Accommodations, the most trusted source for temporary housing in the industry, has raised the bar for technology in the Additional Living Expense space. After introducing their policyholder self-service platform, TA InsuredTrak, early last year, …

Viewpoint: Highlighting Actionable Insights in the Claims Process

Analytics has been a hot topic for a few years now, and for good reason. More than half of analytics leaders reported a correlation between their organization’s analytics initiatives and seeing a “significant improvement” in their competitive standing. In the …

Improving Unrepresented Third Party Claim Settlements Quickly and Easily

Claims adjusters are extremely busy – with many assigned more than 100 claims per month. But most adjusters are working on more than just adjusting the claims assigned to them and are frequently assigned other tasks. Unfortunately, over-worked adjusters who …

Technology Gains Over the Years Improved Catastrophe Claims Response

Claims handling has come a long way in 30 years. Just ask Randall Beal, manager of the field technical unit for American Modern Insurance Group. He began working in claims in the early 1980s, when his toolkit consisted of a …

Drones, New Intelligence Platforms Offer Carriers Highly-Accurate Alternative to Manual Roof Measurements

The use of drones has grown tremendously in just a few years. While figures vary, sales grew 60-100 percent between 2015 and 2016, and represent as much as $4.5 billion in revenue, according to a recent Recode article. The insurance …

Workers’ Comp Issues to Watch in 2016

Focus on the election year, federal interest in state workers’ compensation programs and changes to the employee health and claims models are all issues to watch in 2016, according to industry experts. On Tuesday, January 11, Safety National hosted a …

Expert Shares Tips on Successfully Mediating Claims

James Curry, a presenter at this year’s Combined Claims Conference in Long Beach, Calif., practiced in-house insurance defense work for 35 years and recently started his own mediation practice based in the San Fernando Valley. In an interview with Claims …