Adjusters News

Improving Unrepresented Third Party Claim Settlements Quickly and Easily

Claims adjusters are extremely busy – with many assigned more than 100 claims per month. But most adjusters are working on more than just adjusting the claims assigned to them and are frequently assigned other tasks. Unfortunately, over-worked adjusters who …

Technology Gains Over the Years Improved Catastrophe Claims Response

Claims handling has come a long way in 30 years. Just ask Randall Beal, manager of the field technical unit for American Modern Insurance Group. He began working in claims in the early 1980s, when his toolkit consisted of a …

Drones, New Intelligence Platforms Offer Carriers Highly-Accurate Alternative to Manual Roof Measurements

The use of drones has grown tremendously in just a few years. While figures vary, sales grew 60-100 percent between 2015 and 2016, and represent as much as $4.5 billion in revenue, according to a recent Recode article. The insurance …

Workers’ Comp Issues to Watch in 2016

Focus on the election year, federal interest in state workers’ compensation programs and changes to the employee health and claims models are all issues to watch in 2016, according to industry experts. On Tuesday, January 11, Safety National hosted a …

Expert Shares Tips on Successfully Mediating Claims

James Curry, a presenter at this year’s Combined Claims Conference in Long Beach, Calif., practiced in-house insurance defense work for 35 years and recently started his own mediation practice based in the San Fernando Valley. In an interview with Claims …

Flood Insurance Issues Cause N.C. Officials to Write

Two North Carolina state officials want flood insurance claims adjusters to return to areas pummeled by Hurricane Irene to ensure home and business inspections are performed adequately so damage claims can be resolved as winter approaches. State Insurance Commissioner Wayne …

Engle Martin & Associates, Inc. Launches National Specialty Loss Group

Engle Martin & Associates, Inc., a national loss adjusting and claims management firm, has launched Specialty Loss Group (SLG), dedicated to managing high-value, complex losses from a variety of commercial and industrial business segments. The SLG is comprised of Engle …

How to Navigate Claims Negotiations

Whether working on a first or third party claim, an adjuster will undoubtedly run into a situation where resolution is stalled. Adjusters utilize negotiation techniques to resolve such claims and it is important for them to hone these skills throughout …

Kentucky to Fine Lawyers Who Solicit Accident Victims

Nearing the close of its regular legislative session, Kentucky lawmakers enacted bills designed to crack down on fraudulent auto personal insurance claims and bring the state in line with new federal tax requirements for the surplus lines insurance industry. Lawmakers …

Essentials: A Roadmap for NAIC’s Unfair Claims Settlement Practices Act

As a part of its effort to insure enactment of uniform insurance laws, the National Association of Insurance Commissioners (NAIC) drafted the Unfair Claims Settlement Practices Act which required specific insurance adjuster conduct and claims handling. The Model Act, which …