Atlanta-based Crawford & Co., an independent provider of claims management solutions, has named Bentley R. Laytin vice president, western regional manager for U.S. Property & Casualty operations.
Laytin has worked his entire 14-year career in the insurance industry with Crawford, and has served in positions of increasing responsibility since being hired as a multi-line claims adjuster in 1996. Most recently, he was service center director of U.S. Property & Casualty operations in South Florida, managing the company’s Miami office. He also served as service center manager in Albuquerque, N.M.; branch supervisor in Brea, Calif.; and adjuster in charge in Flagstaff, Ariz.
As a manager and director, Laytin has a track record of growing revenue, providing quality services and successfully managing branch finances. The South Florida area achieved the company’s highest quality score in 2009. Laytin also was the first manager to win the company’s Circle of Excellence award three times in two different locations, achieving the honor twice in Albuquerque and once in Miami with his teams. Crawford established the Circle of Excellence award in 2005 to recognize outstanding performance in field operations.
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