Fifty-seven Southland vehicle repair shops have earned the Automobile Club of Southern California’s Approved Auto Repair Quality Service Award for customer satisfaction and service quality. The awards were presented at the 8th Auto Club Annual Approved Auto Repair Awards luncheon this week at the Sheraton of Cerritos.
Ten shops received three or more Quality Awards in the past eight years:6 YearsMiramar in San Diego 5 YearsHorsman Automotive in Santee 4 YearsAuto Precision in VistaBaron’s in San DiegoGood Guys Automotive in Yorba Linda 3 YearsWalt’s Auto Service in TorranceCertified Automotive Specialists in GlendaleHerman’s Expert Auto Service in AnaheimKarco Specialities in OrangeWard Service in Monrovia
Twenty-four Quality Award winners are located in Los Angeles County, 16 in Orange County, and 11 shops are in San Diego. Four are located in San Bernardino, three are located in Anaheim and three are in Orange. The others are spread across many Southern California communities, including one in Ventura and one in San Luis Obispo.
“Automobiles have become very technologically sophisticated,” said Ed Lindsay of the Approved Auto Repair program. “These shops exceeded our program’s strict requirements and the recipients demonstrate that they provide skill and knowledge as well as top value and service to motorists.”
Sixty-five Approved Auto Repair facilities also were recognized for the number of years that they’ve met the program’s stringent standards. Those with 10, 15, 20 and 25 years’ tenure as Auto Club-designed Approved Auto Repair shops received Longevity Awards.
Six shops received Quality and Longevity Awards: Herman’s Expert Auto Service in Anaheim (25 years); Horsman Automotive in Santee (20 years); Rizzoli’s Automotive, Inc. in San Luis Obispo (20 years); Tom’s Master Mechanics in San Diego (15 years); All Car Specialist in San Gabriel (15 years), Don Holmberg Chevron in San Diego (10 years); and Pardella’s Auto Center in Downey (10 years).
The Quality Award honorees were selected from more than 600 Approved Auto Repair facilities, which are independent businesses regularly inspected by the Auto Club.
To earn the Auto Club’s Quality Award, the shops received 99 percent or better customer satisfaction rates, operated a professional garage without facility or equipment deficiencies, and had no member complaints for an entire year.
2003 Auto Club AAR Quality Service Award Winners Facility Name City Award Years About Service Auto Repair Center Escondido 1 Accurate Auto Repair Mission Viejo 1 All Car Specialist San Gabriel 1 Anaheim Hills Shell Anaheim 1 Arcadia Service Center Arcadia 1 Auto Clinic Unocal Pico Rivera 1 Auto Precision Vista 4 Baron’s San Diego 4 Beverly Hills Porsche Audi Beverly Hills 1 BJ’s Automotive Repair Laguna Hills 1 Bob Smith Toyota La Crescenta 1 Brian Wood Automotive Glendora 2 Campbell’s Automotive Repair Montrose 1 Certified Automotive Specialists Glendora 3 Commercial Auto & Truck Corp. Glendale 1 Connie & Dick’s Service Center Claremont 1 Dick Watson Auto Center San Clemente 2 Don Holmberg Chevron San Diego 1 First Honda Simi Valley 1 Foothill Foreign Automotive Upland 1 Foothill Nissan La Crescenta 2 Good Guys Automotive Yorba Linda 4 Greg’s Automotive Orange 2 Greiner Pontiac-Buick Victorville 1 G & M Automotive Import Monrovia 1 Herman’s Expert Auto Service Anaheim 3 Honda of Hollywood Hollywood 3 Hontech Automotive San Diego 2 Horsman Automotive Santee 5 Import Autoworks Escondido 2 Inland Sun’s Auto Center Montclair 1 Jax Auto Brea 2 Karco Specialities Orange 3 Leon’s Transmission Garden Grove 1 Longo Lexus El Monte 1 Miramar San Diego 6 Okimoto’s Auto Center Norwalk 2 Pardella’s Auto Center Downey 1 Rizzoli’s Automotive San Luis Obispo 2 Santiago Hills Car Care Orange 2 S S Automotive San Bernardino 1 S & S Auto Service Lake Forest 1 Save Time Lube, Tune ‘n Brake San Bernardino 1 Sorrento Valley Automotive San Diego 1 Swedish Car Clinic Harbor City 1 The Dr. Volvo Specialist Fountain Valley 1 Tom’s Master Mechanics San Diego 2 Toyota of El Cajon El Cajon 2 Toyota of Huntington Beach Huntington Beach 1 Toyo-Tech Lawndale 1 Tustin Lexus Tustin 1 Volvo of Cerritos Cerritos 1 Walnut Union 76 Walnut 1 Walt’s Auto Service Torrance 3 Ward Service Monrovia 3 Weir Canyon Acura Anaheim Hills 1 Yucaipa Auto Electric Yucaipa 1
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