Restaurant Programs of America and Innovative Coverage Concepts Appoint New Claims Management Director

December 23, 2015

New Jersey-based Restaurant Programs of America (RPA) and Innovative Coverage Concepts (ICC) announced that Susan LaBar joined the sister restaurant insurance company in order to develop and implement customized risk solutions.

In her new role as director of Claims Management, LaBar will focus on building out claims and risk management practice solutions. These solutions encompass claim reviews, reserve and loose trending analysis, litigation management and claim investigation strategies.

LaBar has a 23-year track record of delivering risk management claims solutions as a client advocate. She spent 12 years as the regional claims manager at One Source Facility Services, managing all lines of claims in 12 states. Most recently, LaBar was the risk manager at Coach USA, responsible for 19 separate companies in 23 states and Canada.

LaBar’s programs have reduced claims by 30 percent over five years, representing a savings of over $10 million for her clients.

RPA is a national restaurant insurance agency focused solely on providing quality business insurance products and services to restaurants throughout the United States. The agency maintains offices in California, Colorado, Florida, Missouri, North Carolina, Washington DC and Pennsylvania.

ICC, founded in 2001, is a premier National Managing General Agency (MGA) specializing in all types of restaurants and food and entertainment related risks.

Source: RPA/ICC

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