NationsBuilders Insurance Services, Inc., a specialty construction insurance and a portfolio company of SunTx Capital Partners, named Arthur “Art” P Kirkner vice president, claims.
Kirkner will be responsible for auditing claim files to ensure that claims handling comply with processes, procedures and contracts. He will manage the commercial and residential claims teams to ensure that claims are responded to per DOI guidelines, maintain compliance and address non-compliance issues. He will also develop strategy for the claims function, provide coaching/training and guidance in claims handling while auditing files for compliance with payments per the litigation and claims management guidelines, along with reviewing, identifying and implementing improvements to claim procedures and policies as needed. He will work on special projects and provide assessments through claims reviews and reports analysis.
He joins NBIS from Insurance Corporation of British Columbia, where he was VP, claims field services, responsible for delivering prompt, efficient and high-quality claims services to ensure high level of customer satisfaction and retention. As a claims executive, he was responsible for the leadership and effective management of all aspects of the claims organization, along with timely and realistic recognition of loss and expense reserves and the accurate and prompt disposition of claims.
Kirkner will be located at the NBIS headquarters, Atlanta, GA and can be reached at firstname.lastname@example.org.
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