Nichole Ritz joined The Institutes as director of member knowledge for the CPCU Society on March 12, 2013.
She is responsible for developing and implementing an effective strategy that will achieve the CPCU Society’s strategic goal of providing members with relevant knowledge.
Ritz has extensive experience in assessing member needs and providing multiple strategies specific to knowledge management, acquisition, engagement and retention.
She previously worked at the Project Management Institute (PMI), where she developed and supported complex membership initiatives, including broad strategy and business plans for the North America and Asia Pacific regions. She co-led one of PMI’s major initiatives tied to its knowledge strategy, which resulted in increased access to content developed across 43 interest groups—from 43,000 members to 400,000 members.
Source: The Institutes/CPCU Society
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