Audatex Delivers Collision Repair Tracking App to the iPhone

Audatex North America, Inc., a subsidiary of Solera Holdings, Inc., announced the launch of a new iPhone app for AutoWatch, its web-powered repair tracking solution. The new app follows the July introduction of an AutoWatch Android app and is available now as a free download to all AutoWatch customers via iTunes and the iPhone App Store.

AutoWatch improves customer communication by allowing vehicle owners to view the progress of their repairs online. Repairers use the solution daily to upload and post digital photos and the latest vehicle repair status information to an interactive website, keeping customers up to date through completion of the job.

Repair facilities can upload this same repair status information quickly and conveniently via their iPhones – whether they’re away from the office or working on the shop floor. At the same time, vehicle owners can choose to receive AutoWatch vehicle status updates on the web, via email or text message, and can even share updates with friends via Facebook.

“With both Android and iPhone apps now available for AutoWatch, we’re covering every corner of the smart phone market in order to give shops all the options they need to connect more effectively with vehicle owners,” said Gordon Henderson, vice president, collision repair services, Audatex North America. “Better communication not only leads to an improved claim experience, but also translates into more referral business as well as stronger DRP relationships.“

Source: Audatex