The program that regressive has patented has been around for years before Progressive was even doing business. Auto body repair shops have provided the same services without the ILLEGAL CONTROL & STEERING that is associated with Progressive & Travelers Concierge Claim Service.
Customers come into my shop.
We set them up with a rental car.
We write an estimate.
Negotiate the repairs with the insurance company.
We repair the vehicle with quality that far exceeds that of regressive body shops, because we control the repair process, not the insurance companies.
When the vehicle is completed, the customer returns the rental, picks up their car, receives a lifetime warranty, and OUR CUSTOMERS LOVE THE SERVICE, THE SPEED, AND THE QUALITY!
Progressive may own the patent, but they will never own my shop or the services we have been providing since the 1950’s.
Progressive’s Concierge Program is nothing but their desperate response to being kicked out of most reputable, main stream body shops because of incompetence and unethical claim practices. They have no choice but to operate this way. No ethical repair facility will allow Progressive on their premises. This program only serves to help Progressive conceal the fact that their customer’s vehicles will, in most cases, be torn down by untrained, unqualified technicians and repaired at heavily negotiated rates. Just like Walmart, at Progressive, you get what you pay for.
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What they’re doing that is different from other companies is this – they walked down to the patent office.
The program that regressive has patented has been around for years before Progressive was even doing business. Auto body repair shops have provided the same services without the ILLEGAL CONTROL & STEERING that is associated with Progressive & Travelers Concierge Claim Service.
Customers come into my shop.
We set them up with a rental car.
We write an estimate.
Negotiate the repairs with the insurance company.
We repair the vehicle with quality that far exceeds that of regressive body shops, because we control the repair process, not the insurance companies.
When the vehicle is completed, the customer returns the rental, picks up their car, receives a lifetime warranty, and OUR CUSTOMERS LOVE THE SERVICE, THE SPEED, AND THE QUALITY!
Progressive may own the patent, but they will never own my shop or the services we have been providing since the 1950’s.
Progressive’s Concierge Program is nothing but their desperate response to being kicked out of most reputable, main stream body shops because of incompetence and unethical claim practices. They have no choice but to operate this way. No ethical repair facility will allow Progressive on their premises. This program only serves to help Progressive conceal the fact that their customer’s vehicles will, in most cases, be torn down by untrained, unqualified technicians and repaired at heavily negotiated rates. Just like Walmart, at Progressive, you get what you pay for.