no, I don\’t think most agents fail to explain coverages, I believe (yes, it\’s a belief) most customers fail to listen, or they are in too much of a hurry, or they are simply price shopping.
There are ways to deceive a customer into a purchase or renewal, however, that represents risk to the agent.
p/c is very price competitive; most people don\’t want to pay any more than they have to for coverage they hope they never use. Some agents don\’t compare apples to apples; there are people running around with assets out the yingyang, yet they have a bare minimal policy (25/50/10 in my backyard). Or, they undervalue their house. Replacement cost is typically hire than value. Most customers aren\’t close to realizing that, so an unethical agent can do some major damage.
In regards to State Farm, I do have concerns they have some agents who are little more than order takers. I suspect their service ratings make them pretty much middle of the road, but they\’re the big guy, so it\’s easy to jump on them. I\’m still stumped as to what occurred in the Gulf states; my guess would be some bad engineers and independent adjusters were hired who did little more than drive by a property due to the sheer numbers they had to deal with; why the errors would not be corrected and dealt with one by one I can\’t answer, but not fairly addressing those claims puts State Farm in a very risky position. I have no idea on what percent they may not have been fair with; my guess is it\’s extremely low. But that still leaves State Farm responsible if a claim was wrongly denied.
Al Gore is simply educated in the important ways of the world, such as knowing dialogue from Monty Python and the Holy Grail. I have no idea if she sounds like a bird, but with the weight gain I doubt he whistles in the wind.
The State Farm undervaluing and denial of claims was from the TOP, not independents or engineers. Thy made a conscious decision to deny slab cases in their entireity and to my knowledge 99-100% were denied. The non-slab cases were evaluated RELATIVELY fairly, with some exceptions.
Chad: You quote the State Farm motto, \”pay only what we owe, no more, no less\” and they do not stand up to it. Are you State Farm? It is a catchy slogan but entirely untrue with State Farm as they reside in their own world, oblivious that there is anyone or anything other than State Farm.
We have updated our privacy policy to be more clear and meet the new requirements of the GDPR. By continuing to use our site, you accept our revised Privacy Policy.
no, I don\’t think most agents fail to explain coverages, I believe (yes, it\’s a belief) most customers fail to listen, or they are in too much of a hurry, or they are simply price shopping.
There are ways to deceive a customer into a purchase or renewal, however, that represents risk to the agent.
p/c is very price competitive; most people don\’t want to pay any more than they have to for coverage they hope they never use. Some agents don\’t compare apples to apples; there are people running around with assets out the yingyang, yet they have a bare minimal policy (25/50/10 in my backyard). Or, they undervalue their house. Replacement cost is typically hire than value. Most customers aren\’t close to realizing that, so an unethical agent can do some major damage.
In regards to State Farm, I do have concerns they have some agents who are little more than order takers. I suspect their service ratings make them pretty much middle of the road, but they\’re the big guy, so it\’s easy to jump on them. I\’m still stumped as to what occurred in the Gulf states; my guess would be some bad engineers and independent adjusters were hired who did little more than drive by a property due to the sheer numbers they had to deal with; why the errors would not be corrected and dealt with one by one I can\’t answer, but not fairly addressing those claims puts State Farm in a very risky position. I have no idea on what percent they may not have been fair with; my guess is it\’s extremely low. But that still leaves State Farm responsible if a claim was wrongly denied.
Al Gore is simply educated in the important ways of the world, such as knowing dialogue from Monty Python and the Holy Grail. I have no idea if she sounds like a bird, but with the weight gain I doubt he whistles in the wind.
I speculate that the term \”Federal Regulation\” is taboo for you. Although, I do appreciate your response and very much like your wit.
Have a good day.
The State Farm undervaluing and denial of claims was from the TOP, not independents or engineers. Thy made a conscious decision to deny slab cases in their entireity and to my knowledge 99-100% were denied. The non-slab cases were evaluated RELATIVELY fairly, with some exceptions.
Nationwide played the same game as State Farm.
How do you feel about Federal Regulation?
not real crazy about federal regulation, also note the field of carriers is shrinking with mergers and acquisitions.
there are allot of programs promoting accountability out there (doi\’s, sox regs, courts, etc). But you guessed that already.
If it is proven orders for unwarranted denials came from up the food chain with the Farm or anyone else, then those folks should do jail time.
My motto has always been: PAY WHAT WE OWE AND NO MO. Simple, but it would prevent 99.9% of the bull we read about.
Have a great weekend.
Chad: You quote the State Farm motto, \”pay only what we owe, no more, no less\” and they do not stand up to it. Are you State Farm? It is a catchy slogan but entirely untrue with State Farm as they reside in their own world, oblivious that there is anyone or anything other than State Farm.
no, carrier State Farm for my HO and auto in the past, but never my employer.
Didn\’t know they stole my motto. Some neighbor!