Clear Technology Inc. reported that Farmers Insurance Group has chosen Clear Technology to automate portions of its medical/personal-injury protection (Med/PIP) claims processing operation.
Under the agreement, Farmers will deploy Clear Technology’s Med/PIP Claims Processing Solution, reportedly enabling a reduction in processing costs, improved processing capacity and enhanced customer service levels.
Farmers will implement Clear Technology’s Med/PIP Claims Processing Solution to automate many of the administrative activities that have previously resisted automation. Specifically, Clear Technology will work with Farmers to eliminate redundant work activity, automate manual tasks and increase internal controls in the claims processing resulting in increased efficiency and reduction of operating costs.
Additionally, Farmers’ employees will reportedly gain additional time to focus on serving customers.
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