Crawford & Company Names Crawford as CEO

September 3, 2004

Crawford & Company has announced that its board of directors has named Thomas W. Crawford as chief executive officer. Crawford assumed his CEO responsibilities effective Sept. 1, 2004. Jesse C. Crawford will continue to serve as interim chairman of the board.

Tom Crawford has more than 40 years of experience in the insurance industry. Most recently, he served as president of Prudential Insurance Company of America’s Retail Distribution division and as chairman of its Property & Casualty division. Crawford serves on the boards of several industry groups as well as several educational and charitable organizations. Prior to joining Prudential, he was founder and chairman of Southern Heritage Insurance Company, which was sold to GEICO in 1991. He has also served in senior positions at CNA Insurance Company and Allstate Insurance Company. Tom Crawford is not related to the Crawford family that founded the company more than 60 years ago.

“The board is thrilled to have Tom Crawford join Crawford & Company as CEO,” said Jesse C. Crawford. “Tom brings more than 20 years of senior executive leadership experience and extensive knowledge of the insurance claims industry. We are grateful to Marshall Long for the leadership he has shown during this transition period and thank him for his many years of service to the company.”

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