LYNX Services, L.L.C., a provider in automotive insurance glass and collision claim management, has reached a significant business milestone in building a national solution by signing the 1,000th shop to its LYNXSelect(TM) managed collision shop program.
In October 2001, LYNX Services announced it would be adding collision claim handling to its portfolio of insurance claim management solutions. In less than two years, the program handles collision claims for several major insurance companies with plans to expand to other insurance clients.
According to Bill Marshall, LYNX Services’ collision claim business manager, “The success of the LYNXSelect collision shop program demonstrates our commitment to a partnership that meets the needs of not only the policyholder, but also collision shops and insurance companies.”
The LYNXSelect program is designed to provide a streamlined relationship between top-quality collision repair shops and LYNX Services’ insurance clients. The program supports open communications allowing shops to choose their preferred estimating system and information provider.
“LYNX Services’ goal is to achieve the best outcomes for all parties involved in the claim process,” Marshall added. “This means providing our collision shop partners with the information and business processes they need to handle insurance repairs in the most efficient way possible, saving time and simplifying claim-related activities.”
The company also provides onsite process mapping, re-engineering and consulting services on property and casualty claims.
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