The Chubb Group of Insurance Companies has introduced a new Web-based application called ClaimVista to brokers and agents. ClaimVista allows agents and brokers to offer prompt customer service by providing them with real-time information about their customers’ insurance claims.
ClaimVista, available on Chubb’s password-protected Web site, @chubb., lets users retrieve real-time data such as claim files, reserve information, total payment amounts and branch information, all in an easy-to-access format. The comprehensive nature of the ClaimVista application also helps agents and brokers reduce the amount of time and phone calls necessary to prepare customer claim status reports—resulting in an improved level of customer service. Users can access claims reported on or after Jan. 1, 2003 for personal lines, business automobile, general liability, workers compensation and commercial property accounts via ClaimVista.
Agents or brokers who are interested in learning more about ClaimVista should contact their local Chubb office or Stephanie Smith at (908) 903-4536 or firstname.lastname@example.org.
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