Cincinnati-based Ward Group, a provider of benchmarking and best practices consulting services to the insurance industry, has kicked-off a new benchmarking program for claims operations.
Ward Group has applied its apples-to-apples benchmarking methodology to analyze claims staffing levels and expenses to effectively identify opportunities within the organization. Participating companies receive detailed claims performance comparisons encompassing all facets of the claims operation including subrogation, salvage, SIU, litigation management and more.
“Ward Group celebrates its 15th anniversary this year. We are committed to our tradition of delivering information to support critical decisions about operational performance. In spirit of that commitment, we have expanded our product offering to include separate benchmarking programs for Information Technology and Claims operations. We have significantly enhanced our benchmarking program for Total Company operations and continue to expand our unique consulting capabilities,” said Jeff Rieder, president of Ward Group.
For more information about Ward Group, visit www.wardinc.com.
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