ACE European Group has announced the appointment of Catherine Murphy to the newly created post of Claims Client Relationship Manager for its Major Risks business. ACE described the move as designed to strengthen its “commitment to enhancing its service offering and presence in this sector.”
Murphy will be responsible for the delivery of a responsive and customer focused claims service, as well as maintaining and enhancing the current claims relationships with Major Risk clients. Her appointment continues ACE’s focus in this area and follows the recent appointments of Jeff Carr and Shaun Edwards as Client Relationship Managers in the Major Risks team.
Phil Sharpe, Director of Casualty and Major Risks, UK & Ireland, noted: “We are focused on customer service and establishing the major risks sector as a key segment for ACE. Part of this will be our ability to deliver a claims service that supports and informs clients throughout the whole process. Creating this new role will enable us to fully achieve this aim.”
Murphy will report to Graham Chesman, Claims Manager, UK & Ireland. She joins ACE from RSA, where she worked for 11 years in various roles across Underwriting, Global Services and Claims. Most recently, she held the position of UK Claims Relationship Manager.
Source: ACE European Group – www.aceeuropeangroup.com
Was this article valuable?
Here are more articles you may enjoy.