Boston-based Celent, a financial institutions research and advisory firm, announced the expansion of its insurance team.
The company welcomed Karlyn Carnahan, Tom Scales, and Will Preap to its insurance team.
Tom Scales, a former CIO and life insurance expert, joins as a research director, focused on industry and channel strategy, home office and agent technology, insurance operations and implementation and consolidation approaches.
Karlyn Carnahan, who was formerly a principal with Novarica, joined two weeks ago as a research director focused on innovation, underwriting, claims, distribution management and other topics within property/casualty.
Analyst Will Preap will support the team’s in-depth, market-leading research efforts.
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